Refund Policy

Last Updated: January 31, 2025

1. General Policy

This Refund Policy applies to all purchases made through the Lulu Loyal service, provided by withMeaning Inc. Please read this policy carefully before making any purchase.

2. Digital Services

All sales of digital services are final. Due to the nature of digital services and the immediate delivery of search results and data upon request, we generally do not offer refunds once a service has been initiated or delivered.

3. Subscription Services

3.1 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period.

3.2 No Partial Refunds

We do not provide refunds or credits for partial periods of service, including unused time in the current billing period.

3.3 Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. It is your responsibility to cancel your subscription if you do not wish to renew.

4. Exceptions

Refunds may be considered on a case-by-case basis in the following circumstances:

5. Refund Request Process

To request a refund under the exceptional circumstances listed above:

  1. Contact our support team at support@lululoyal.com within 7 days of the charge
  2. Include your account email, transaction ID, and detailed explanation
  3. Allow up to 5 business days for review

6. Processing Time

If a refund is approved, it will be processed within 5-10 business days. The refund will be credited to the original payment method used for the purchase.

7. Chargebacks

Filing a chargeback instead of following our refund process may result in permanent suspension of your account and services.

8. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.

9. Applicable Law

This refund policy is governed by the laws of Delaware, United States, and any disputes relating to refunds will be subject to the dispute resolution procedures outlined in our Terms of Service.

10. Contact Information

For questions about this Refund Policy, please contact us at:
support@lululoyal.com

11. Acknowledgment

By making a purchase, you acknowledge that you have read, understood, and agree to this Refund Policy.