Privacy Policy

Last Updated: January 31, 2025

1. Introduction

This Privacy Policy describes how withMeaning Inc. ("we," "us," or "our") collects, uses, and shares information when you use the Lulu Loyal service ("Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and any profile information you choose to provide
• Payment Information: Billing details and payment card information (processed securely through our payment provider)
• Search Queries: Social media usernames and search parameters you submit
• Communications: Messages you send to us through support or other channels

2.2 Information We Collect Automatically

• Usage Data: Information about how you interact with our Service
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain sessions and analyze usage

2.3 Information from Third Parties

We access publicly available information from social media platforms based on your search queries. This information is retrieved from public sources and third-party APIs.

3. How We Use Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share information about you as follows:

• Service Providers: With third parties who perform services on our behalf
• Legal Requirements: If required by law or in response to valid legal process
• Protection of Rights: To protect the rights, property, and safety of withMeaning Inc., our users, or others
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Consent: With your consent or at your direction

5. Data Retention

We retain personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. We may also retain and use information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us.

7.2 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies, but this may affect your ability to use our Service.

7.3 Communications

You may opt out of receiving promotional emails by following the instructions in those emails. You will continue to receive transactional messages.

8. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from the laws of your country.

10. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt-out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@lululoyal.com